COVID - 19 Operational Update May 2020
As restrictions start to lift and trading re-commences Funky Yukka are working on plans to recommence our services whilst abiding by government guidelines. Offices will be contacted via email so please make sure 'firstname.lastname@example.org' is added to your email safe list and does not go into your Junk / Spam / Clutter folder.
Funky Yukka will be adopting the Department for Business, Energy & Industrial Strategy guidelines for Offices and Contact Centres to shape the delivery of our service.
These guidelines can be found here.
Key changes to service delivery:
All customer site restrictions and regulations will be adhered to.
Proof of visits will be contactless.
Employees within the non-vulnerable groups will be prioritised for return to work.
To safeguard our customers, our employees and the general public social distancing will be observed at all times
All employees will wash or clean their hands for at least 20 seconds before entering or leaving a site and on a regular basis, particularly after blowing their nose, sneezing or coughing. Where facilities to wash hands are not available, hand sanitiser will be used.
We will use a consistent pairing system if people must work in close-proximity, for example, during two-person working, lifting or maintenance activities that cannot be redesigned.
The relevant PPE will be provided where required and will be consistent with the latest government advice.
Any employee or their household displaying symptoms of Covid-19 will self-isolate for 7 days along with any fixed team working partner.
Self Maintenance Instructions If there are no plans yet to open the offices we would be extremely grateful for your help if there are members of staff still visiting the premises. Even if a member of your team is not on site, are there any buildings, reception, facilities, IT, landlord or maintenance staff available to help ?
If this is the case please download our simple Self-Maintenance guidelines and distribute them to any member of your team that can help.
Please remember when you do return to the office initially plants may appear as they may have completely failed….however don’t be fooled. Plants have been around longer than humans and this is not the first emergency they have had to survive. With this in mind when normal service can resume please allow up to 12 weeks for the plants to return back to their full health.
We would like to take this opportunity to thank you for being a Funky Yukka customer. We want to ensure that we can provide all the help and support you need over the coming weeks and months as our customers are at the centre of everything we do.